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Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 ©2014 Kwikset Corporation 1-866-863-6584...; Page 2: Enabling And Setting The Master Code 6. Perform the manual door handing process in the Installation Guide. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Will see how it goes from there. Note: Do not use prints from this website to mark distances. The mounting plate is placing tension on the torque blade. Should be in the manual. If all user codes are filled, delete a code to make room for this one. What version are you running? Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Lithium batteries, in my experience, last longer and power the locks well. ... kwikset smartcode 916 Sign in to follow this . For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Remove the lock from the door, including the old latch. Enter Mastercode.4. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Press the Program button once. You'll need to know what smart controller you plan to sync the electronic lock to. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. All Rights Reserved. The status LED will flash red and green. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Press checkmark symbol once.3. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Remove the battery pack, press and hold the program button for 10 seconds. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. Rotate the key 90 degrees clockwise. how is your zigbee mesh? Enter user code. Press the Program button once. Test each button on the keypad (one at a time) and listen for a beep on each button press. I'd check the zigbee channel. If you have an account, sign in now to post with your account. Enter user code to be deleted.7. This is a complete install of the Kwikset Smartcode 913. × Press Checkmark symbol once.3. When you visit our website, we store cookies on your browser to collect information. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Keep door open. Keep door open. SmartCode deadbolts require a tapered latch bolt for ease of operation. The hole in the door frame for the latch bolt is not drilled deep enough. Step one: throw out batteries and get lithium AA's for them. Honeywell 2. Keep door open. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. I was lucky and my Kwikset Smartcode 916 paired right away. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. If the latch bolt does not extend to lock, then all codes have been successfully deleted. The 914 has a zwave plus board. Failure: flashing “X” pattern Products which inspire assurance and delight when you need it the most. Make sure switch #3 is on, and press the Program button once. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps.   You cannot paste images directly. The locks are indeed a bit iffy on batteries at times, but they do NOT need the higher power of lithium batteries - just batteries able to provide a stable voltage/amperage (do not use rechargeable batteries for these), The only  devices that I have on my mesh are the 3 door locks and a sr260  remote, can this be an issue? Press Lock symbol once.8. Press lock symbol once.5. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… The Checkmark will flash five times and you will hear five beeps.2. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Success: flashing checkmark symbol and single column of digits.   Your previous content has been restored. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Make sure the Mastercode has been enabled before trying to disable it. Page 4: Troubleshooting Z Wave device. nosoul4u (Sai Smith) April 28, 2016, 3:55am #7. Clear editor. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. I have a Kwikset 910 that I’ve tried to pair, also to no success. Re-enter Mastercode.6. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. The deadbolt latch and strike are misaligned, causing the latch to bind. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? Press Lock symbol once6. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. Thanks for the tips. Enter new Mastercode.4. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Perform steps 6A 6C again. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Press Lock symbol once.5. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. I’m brand new to SmartThings so I really appreciate guided howto’s. If needed, the door handing process can be initiated manually. Verify that the lock can be operated smoothly with the key while the interior is removed. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Make sure switch #3 is on, and press the Program button once. Upload or insert images from URL. Keep door open. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Make sure the lock has room for an additional code. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Press the Program button once.2. Remove the battery pack. Enter Mastercode.5. Keep door open. 1. Make sure to enter a valid Mastercode in step 3.7. And that’s why I got the 916, as I looked for something that perhaps was supported better. Press “9” six times.6. Sign In . Followers 1. kwikset smartcode 916. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Display as a link instead, × While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Insert the new key you wish to use with the lock. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. While the door is open and unlocked, press the Lock symbol. Re-enter Mastercode.5. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Press Lock button once.4. Test the key again. I meant to provide an update on this sooner but here it goes anyhow. Press Checkmark symbol once.3. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Release button once battery pack is installed. Make sure the Mastercode has been enabled before trying to disable it. Press Lock button once7. If the latch bolt does not extend to lock, then all codes have been successfully deleted. By MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. The Checkmark will flash five times and you will hear five beeps.2. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers. If all user code positions are filled, delete a code to make room for this one. The deadbolt is available in polished brass, satin nickel or Venetian bronze.   Pasted as rich text. Make sure the Mastercode has not already been programmed. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Remove battery pack. Enter new user code.6. Keep door open. A total of 16 user codes may be programmed. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Enter Mastercode.5. You can post now and register later. Press Lock button once.5. Press Lock symbol once.4. Press Checkmark symbol once.3. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. This is useful if the lock is being moved to a different door Remember me Not recommended on shared computers. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. Press Lock symbol once8. Press Checkmark symbol once.3. There is a way to reset them but I'd have to look it up. Classic, traditional hardware styles with simple, unique details. Enter Mastercode4. This will re-engage the clutch. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? Remove the interior assembly from the door. Make sure the Mastercode has not already been programmed. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. 7 possible reasons: Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. Press the Program button once more. × Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Make sure the lock has room for an additional code. Press “9” six times7. Explore a world of innovations. Make sure switch #3 is on, and press the Program button once. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Contact Technical Support. Press Lock button once.3. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Troubleshooting, Workarounds, & Bugs; Existing user? Press Lock button once5. Just make sure you have fresh batteries in it from the same pack. Experience Kwikset products from the people who know them best. Make sure switch #3 is on, and press the Program button once. Press and HOLD the Program button while reinserting the battery pack. Press the Program button once. There is only 1 driver that works for them and it is certified. Press the Lock button while the door is open and unlocked. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Press Lock symbol once.6. Instead it lists the 916 under ZigBee. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Kwikset SmartCode 911 Pdf User Manuals. Press Lock symbol once.4. The door handing process was not executed during installation. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Remove the SmarKey tool. 8. Press Program button once.2. Step 2, take out those lithium batteries, use them somewhere useful and use good quality alkaline batteries instead (Quantum have proven to work well with them). Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. If it is unable to rotate, remove the interior assembly from the mounting plate. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Each user code must be a unique code between 4 and 8 digits.4.   Your link has been automatically embedded. Security on the outside, convenience on the inside. Deleting All User Codes with the Mastercode Enabled1. If it cannot rotate to the vertical position, the clutch has become disengaged. Enter Mastercode.4. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Make sure your key is FULLY inserted. Replace with the new tapered latch that came with the lock and reinstall the lock. Press Lock symbol once5. Press Lock symbol once.6. Perform the manual door handing process Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Sign In. I'm guessing Kwikset is not waking up to accept a command. Insert the SmartKey tool fully and firmly into the SmartKey hole. The lock must be replaced. Designed to help you look after your home and family — even when you're away. Beautiful, transitional hardware styles with simple, unique details. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Make sure switch #3 is on, and press the Program button once. View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual The lock is Z-Wave Plus according to the “manual” that the builder left for me. Make sure to enter a valid Mastercode in step 4.10. The wrong deadbolt latch is installed. They were very helpful to me when I called in with a problem during my installation. Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Re-enter Mastercode.7. Press Lock symbol once.4. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. This lock connects to a Z-Wave hub or alarm system. I can push the A link button and then the lock starts working. The Wireless Card LEDs are staying on. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Press Lock symbol once.4. Samsung SmartThings 3. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Make sure the door is open. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. Enter Mastercode.5. Keep door open. For countries outside the U.S. and Canada, please visit our International contact page. Press “9” six times.8. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. I just replace the batteries  with lithium  and 2 of the 3. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Keep door open. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Re-enter user code7. Enter user code to be deleted5. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Learn how to replace the batteries in a Kwikset SmartCode 916 Lock. Remove the current key. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. The Checkmark will flash five times and you will hear five beeps.2. Press the Program button once. In rare cases they won't ID unless on channel 14 or 16. Attempt to lock and unlock the door with the key. The latch bolt will extend and retract to learn the orientation of the door. Copyright © 2021 Spectrum Brands. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Sign In. at www.kwikset.com. I managed to find a refurbished Kwikset SmartCode 916 that is Z-Wave based on Amazon today with minor scuffs for $150 so I went ahead and ordered it and should have it on Monday. Re-enter user code to be deleted.9. Replace the battery pack. You may feel the tool click inside the lock. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Press Lock button once.3. Press Checkmark symbol once3. This lock connects to a Z-Wave hub or alarm system. Enter new Mastercode.3. Sophisticated, modern hardware styles with simple, unique details. The keypad will flash green and you will hear three beeps.2. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. The clutch is disengaged. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. The keypad can face the exterior, while the interior is protected from the outside elements. Press Checkmark symbol once3. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). The Smartcode 916 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Hi rr44, The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Re-enter Mastercode.6. By Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. If the Wireless Card LEDs continue to stay on, contact Technical Support. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Press Lock symbol once6. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Paste as plain text instead, × For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. One door lock is 12 ft away from my ea1. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Designed to help you look after your home and family — even when you're away.

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