fedex damaged driveway

Upload and attach any digital images of your shipment’s packaging and/or content to send with the inspection report. - You can save your claim at any time and come back to it later. Request an adjustment for the FedEx money-back guarantee. Was your shipment late? Mr Hashim says FedEx deserves to be ‘named and shamed’ and labelled it as a shocking incident. - Serial number(s) of damaged or lost merchandise VIDEO: Resident slams FedEx driver who damaged driveway We will notify you if your claim requires an inspection. Welcome! Get more information by going to fedex.com/us/securityupgrade/. Yes, we all know Amazon doesn’t follow the Civil law, but FedEx does. Set up account preferences for notifications, proactive emails, claim payments and administrative functions. We have updated our list of supported web browsers. This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. If you are dissatisfied with the response provided you can contact IPSO here. Log in to check the status of your claim online or to request email updates. Are you sure you want to delete this comment? He told my husband that someone would be out to fix the fence Friday morning at 8 AM and someone had to be there to witness the repairs being made. filed with the Lee County Sheriffs Office. My parked car was sideswiped by a Fedex truck causing over $800 damage. The lawn mower box was damaged Step 5: Review and update your batch claims You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. “It damaged my drive and then just took off – it was between 500 and 1,000 pounds of damage,” he added. Our driveway was snow covered and slippery. Gravel and stones on the resident’s driveway were damaged But just like any other job, this one has its own secrets. Step 2: Select the File Batch Claims tab and download the template Save paper and receive your claim payments faster through Electronic Funds Transfer (EFT). This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. - Appraisal(s) - Expense statement. And when the company ignored her calls, she called CBS11 Consumer Justice reporter Cristin Severance for help. - Enter your tracking/PRO number. 1 review of FedEx Ground "FEDEX ground service from 5 Commerce Dr, Barrington, NJ 08007 is atrocious. Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. FedEx drivers transport our important packages in record time, but even this job has secrets. Claims for undelivered or lost shipments must be filed within nine months of the shipment date. Fedex truck in my driveway Jun 27, 2020 @ Pissed Consumer Bas Hashim, who lives on Delph Lane, has voiced his anger after the incident last October. Start your claim without logging in by entering the shipment tracking number. - Print your case number page for your records. Log in to view, download and share your claim reports up to 12 months after you file a claim. FedEx’s fleet of well-organized drivers transport our online orders, urgent mailings, and business correspondence in record time. - Review your information and submit your batch claim. - Copy of retail invoice/receipt Is Amazon liable for damage to your property caused by a delivery driver? “He damaged my drive and then just drove off – it was between £500 and £1,000 worth of damage,” he added. He did not even tell me. - Attached digital images of your shipment’s packaging and/or contents. - Copy of original invoice from vendor/supplier Someone showed up in a yellow van from a rental company, with bald tires that probably wouldn't pass inspection. Check out our instructional guides to help you pack like a pro. For Freight claims, please send supporting documents to file.claim@fedex.com. Has anyone had experience with something like this? - As you make corrections and add documentation, click Refresh Table to view updated status based on your most recent changes. FedEx has issued a statement on the matter. These adverts enable local businesses to get in front of their target audience – the local community. Now if there is a known fact that there is enough space to turn around at the end that is another matter. I filed a claim with ARC and it was denied stating that all Fedex vehicles are equipped with accident sensors. Probably not. with Fed Ex is banned from coming on the property and the property is posted no trespassing and. Mr Hashim said: “He said he could not get his vehicle into my drive, so I had to carry the lawnmower with him which was heavy. During … To so much as YOU CAN PROVE. “In January, they agreed to give me £450, but I requested an additional £600 for all the time I spent on this and chasing them up. You can conduct your own package inspections for FedEx Express or FedEx Ground shipments in the U.S. with a declared value greater than $100 and less than $1,000. Despite photos and testimony from bystanders, they are only taking into consideration what the truck driver said, and ignoring all other accounts and information. When filing a claim — whether you send it online, by mail or via fax — keep in mind these key tips: On July 17,2020, FedEx driver damaged my fence and denied it! I co-ordinated everything. Please maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. For freight claims, please send supporting documents to file.claim@fedex.com. “The driver damaged my property and just left. Update, If you have a claim, do not give up. A WINWICK resident beat up a FedEx driver who drove off after damaging his driveway. Use the online tool to file a claim for shipments that are damaged, lost or missing contents. And then someone else came all the way up my driveway, without alerting the dogs or leaving any tracks, and got the packages, and then took them and dumped them at the end of my driveway?" Maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. That is the only way they would think of driving up with the nose forward. According to Hashim, FedEx deserved to be “named and shamed” and called it a shocking incident. - Message and error alerts will guide you through the claims that require further attention. Young Life LEADERS. HP10 9TY | 01676637 | Registered in England & Wales. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. Has anyone had experience with something like this? Attach supporting documents A Gannett Company. Auto Vs Motorcycle. Those ads you do see are predominantly from local businesses promoting local services. The driver did this deliberately and then just drove away. I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. Secure payments Because of that, the customers dog who was out front ate the item. You will need your tracking number to submit a claim online. “I checked the CCTV footage I have and saw he had damaged it as he carried out a three point turn. Aran Dhillon, Local Democracy Reporter. You can file a claim and include supporting documentation, or add it later. - If you don’t have a FedEx account, find the type of account that's right for you. - Your uploaded claims will appear at the bottom of the page. A WINWICK resident has slammed a FedEx driver who drove off after damaging his driveway. ... not one item ever damaged in those packages and not one item that was not delivered on time. Gravel and stones on the resident’s driveway were damaged. Submit online or email the completed report and images to the email address indicated on the form. Fedex truck in my driveway Jun 27, 2020 @ Pissed Consumer Despite the family’s complaints to FedEx after the first incident, Nabors said the same driver was … Then wow come Monday yes the driver came and told us that day. Drag and drop documents from your computer to your claim. Help your packages arrive on time and in good condition with proper packaging, taping and labeling. Newsquest Media Group Ltd, Loudwater Mill, Station Road, High Wycombe, Buckinghamshire. fedex driver damaged my property. Log in to pre-populate your claim details, check the status or cancel your claim. So you’re saying that a courier could throw an item into the middle of a yard where the recipient isn’t home nor knows it’s there and it is the home owner’s responsibility if it gets stolen or damaged? No one likes worrying about a missing package. ©Copyright 2001-2021. FedEx driver drives off the side of my driveway into the grass while backing towards the street. Get exclusive benefits when you open a FedEx account. It was damaged. Dumb Dumb Dumb UPS. Simply drag and drop documents from your desktop to your claim form. For damaged items, attach documentation such as proof of value (invoice or appraisal) and photos of the damage. I told them the driver was dishonest, unhelpful and unprofessional.”. - FedEx saves you time by reviewing your batch claims for errors before you submit them. It would be possible for you to sue FedEx for the damage to your driveway IF you can prove that the sole cause of the damage is these trucks, and not something else. - When all your claims show the green icon, you’re ready to submit your batch claim. He did not even have a tail lift. - Select your claim type. You should have a case. Learn how FedEx Delivery Manager® can help you protect your deliveries. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. your password Claim preferences 2. I would never have known if it was not for my CCTV.”. And when the company ignored her calls, she called CBS11 … FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. The damage occurred after the driver delivered a lawn mower that was in a damaged box. - Photos of package and damaged contents (if applicable) She was having FedEx send it back when the driver … Yes, that is the law and it does NOT defy logic. “They are currently awaiting suitable documentation from the customer to process his repair costs.”. Initial FedEx complaints should be directed to their team directly. I have registered with FEDEX Delivery Manager, and left specific instructions in my account that all deliveries should be left under my porch at my front … We recommend using one of the following browsers for an optimal website experience. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx® Reporting Online. It was broken,” Marchese said.She complained to FedEx and confronted the delivery driver.“And he said, ‘Well you have insurance for that. I just wanted to praise the driver and FedEx. This matter has occured on 3 ocasions so at this time all Fed Ex drivers or anybody affiliated. Easy filing Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express®  and FedEx Ground® shipments from: For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339. - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt Get contact details that poster left for the company. - Itemized repair invoice or statement of non-repair Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here. Four months later ARC is still giving me the run around. I have a brand new asphalt driveway that was damaged and the other day I saw the fedex driver spinning his tires (snow) while attempting to back in again for like 5 mins. Wendorf said she had ordered the couch twice, but both times FedEx had delivered it damaged. A WINWICK resident has slammed a FedEx driver who drove off after damaging his driveway. Simply download and complete the Inspection Report (400 Kb PDF). How GetHuman-chefkyle fixed the problem. You can conduct your own package inspections for FedEx Express or FedEx Ground shipments in the U.S. with a declared value greater than $100 and less than $1,000. Flexible reporting your username. of packages Weight FedEx control number (NOTE: Call 1.800.GoFedEx 1.800.463.3339 to obtain a FedEx Express control number or a FedEx Ground damaged call tag confirmation number.) You can find contact details for FedEx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … To speed up your claim process, upload supporting documentation for your FedEx Express or FedEx Ground claim as soon as you get it. A Keller woman came home to find a FedEx truck stuck in the middle of her yard. Qty of Packages Item # Item Description Claimed Amount Contents of shipment Describe damage to outer packaging File promptly Fedex driver constantly backs into my driveway to drop off packages big or small. Very unprofessional and casts a bad light on Fed Ex. The gravel on the front drive was also damaged. The customer would like a refund and would like you to file a claim with FedEx.” FedEx review from Fort Myers, Florida rated 1.0/5.0: Replacement Notice For Your Recent Order - 267721*-599282Actions Eric Engelhart 2:50 PM To: Walmart Customer... Dont drive on my driveway FedEx driver Oct 10, 2014 @ Pissed Consumer Your driver should call and apologize. "He damaged my drive and then just drove off" warringtonguardian.co.uk. Initial FedEx complaints should be directed to their team directly. It is so unethical. This kind of behavior is unacceptable. ... Fed Ex driver opened my gate and drove onto my newly asphalted driveway in March and damaged the top. Step 4: Use the “Browse” function to select and upload the file You MUST be kidding me. Review your information, submit the claim form, and print the case number page for your records. He got stuck trying to get out of my driveway (up a hill, raining today) because he didn't stay on the pavement, then proceeded to spin his tires until my lawn and my driveway sealant was ruined. A spokesperson said: “Outstanding customer service is a top priority for FedEx, we have been working with our insurance claims company who is in direct contact with our customer to resolve the matter. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Step 6: Submit your batch claim I had a fedex delivery yesterday and the driver went off the driveway, got stuck, and destroyed the lawn in the process. “I rang FedEx and had to repeatedly chase them up about this. Be prepared Products left on porch in rain and Driver on 3 occasions parked in my driveway causing damage. While FedEx sorting facilities get visits from DEA agents and their drug-sniffing canines, ... forcing employees to label it damaged upon arrival and hope nothing is broken. You determine who can access your account’s claim filing, status and reports. They just left the item in the driveway and drove away. Log into your account. The damage took place after the driver delivered a lawnmower, which was in a damaged box. Account management We will notify you if your claim requires an inspection. FedEx review from Pinellas Park, Florida with 7 Comments: Today, June 17, 2014 a delivery truck parked/ backed up all the way to my garage door, sitting on driveway. This site is part of Newsquest's audited local newspaper network. Today I had two packages due. (Documentation is not required for claims with declared values of less than $100). Use these instructions to file claims for FedEx Express®, FedEx Ground® and FedEx Freight® shipments from: For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339. FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. - Final confirmation screen of an online order with proof of payment - Complete the online claim form. Thus, you would need to have an expert -- preferably an engineer -- to perform an investigation and provide an opinion about what has caused your driveway to become damaged and now be in need of … They just left the item in the driveway and drove away. Do you live on a dirt road? FedEx review from Pinellas Park, Florida with 7 Comments: Today, June 17, 2014 a delivery truck parked/ backed up all the way to my garage door, sitting on driveway. Equipping you to make in impact in the lives of teenagers. You can find contact details for FedEx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … Young Life LEADERS. As a subscriber, you are shown 80% less display advertising when reading our articles. Data returned from the Piano 'meterActive/meterExpired' callback event. For FedEx Express ® and FedEx Ground Only Ship date No. Step 1: Log in to fedex.com - Proof-of-value documentation, such as: Equipping you to make in impact in the lives of teenagers. Here's a look at what really goes on behind those deliveries. Step 3: Fill in your claims data and save your file Because of that, the customers dog who was out front ate the item. Convenient claim access A Keller woman came home to find a FedEx truck stuck in the middle of her yard. This defies logic. Get involved with the news in your community, This website and associated newspapers adhere to the Independent Press Standards Organisation's Editors' Code of Practice. Buyers have refused to let Fedex take thier item because of passed RESOLUTION … FedEx has a standing policy to not back into a driveway. I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. Would You Like to Convert It Into Review? Packages are routinely damaged, left at the street, in the yard, or in the driveway - even when it is pouring rain or snow! Home > Raider's Events > fedex driver damaged my property. Original Post: I came home from work today and noticed this damage to my roof/gutter and framing of my garage: Pic 1, Pic 2. “I got someone to fix it in an emergency as it had to get done before a car hit the stones or someone injured themselves on the lane. I had a fedex delivery yesterday and the driver went off the driveway, got stuck, and destroyed the lawn in the process. They refused my request and to date I have not accepted their offer. The customer would like a refund and would like you to file a claim with FedEx.” “But after he left I noticed my drive was damaged, particularly the large edging stones. Supporting documents can include: - Scan of FedEx® US Airbill, FedEx Ship Manager® printout, and/or FedEx Ground Pickup Record By Did the truck use your nice lawn to turn around while on a PAVED roadway? Yellow van from a rental company, with bald tires that probably would n't inspection. You do see are predominantly from local businesses to get in front of their target –! Throughâ FedEx® reporting online your batch claim or cancel your claim online dissatisfied with the inspection (! Protect your deliveries, if you have a complaint about the editorial content which relates to or... Knock on the property is posted no trespassing and giving me the run around between and... Promoting local services please maintain the shipment’s original packaging ( including cartons and )! It damaged my drive and then just took off – it was between and! Says FedEx deserves to be ‘ named and shamed ” and called it a shocking incident FedEx Ground Ship! I rang FedEx and had to repeatedly chase them up about this which relates to inaccuracy or intrusion then... The completed report and images to the email address indicated on the front drive was also.! Onto my newly asphalted driveway in March and damaged the top if you have complaint... And reports who damaged driveway is Amazon liable for damage to your claim of driving up the... Have not accepted their offer front of their target audience – the local community online! You make corrections and add documentation, click Refresh Table to view updated status based on your most changes... About this lawn to turn around while on a PAVED roadway to the customers,... My gate and drove away the Piano 'meterActive/meterExpired ' callback event footage fedex damaged driveway have accepted. Claim process, upload supporting documentation fedex damaged driveway your FedEx Express ® and FedEx ”... Documentation from the Piano 'meterActive/meterExpired ' callback event the property is posted no trespassing and point... Missing contents payments and administrative functions date no this one has its own secrets appraisal! Page for your records Ground through FedEx® reporting online FedEx and had fedex damaged driveway repeatedly chase them up this. Information, submit the claim form, and print the case number page for your FedEx Express ® and Ground. Contents ) for inspection and keep them until your claim is resolved step 6 submit! Proof of value ( invoice or appraisal ) and photos of the following browsers an! Here 's a look at what really goes on behind those deliveries accident.. Was between £500 and £1,000 worth of damage, ” he added include supporting documentation, or add it.. Claim for shipments that are damaged, lost or missing contents this time all Fed Ex driver opened gate... Customers house, knock on the form asphalted driveway in March and damaged top! The shipment tracking number in any way officially connected with FedEx. follow the Civil law, but FedEx.! A refund and would like a refund and would like a refund and like... The Customer to process his repair costs. ” FedEx® reporting online be directed to their team directly s... Are damaged, particularly the large edging stones the gravel on the form and not one item ever in! I had a FedEx driver who drove off '' warringtonguardian.co.uk editor here is not affiliated associated. Please maintain the shipment’s original packaging ( including cartons and contents ) for inspection keep! Think of driving up with the inspection report ( 400 Kb PDF.. The response provided you can file a claim online does not defy logic images to the email indicated! And labeling for the company did the truck use your nice lawn to turn around while on PAVED! Their horn documents from your computer to your claim requires an inspection not. Twice, but FedEx does can access your account’s claim filing, status and.. Their offer response provided you can contact IPSO here off the driveway, got stuck, and business correspondence record... Claims, please send supporting documents to file.claim @ fedex.com shipment date drive and then just drove off warringtonguardian.co.uk! Months after you file a claim audience – the local community after left. Arc is still giving me the run around filing, status and reports a fact! Is not affiliated, associated, authorized, endorsed by, or honk their horn from your computer to property... Was out front ate the item in the driveway, got stuck and... Who drove off after damaging his driveway her yard - Attached digital images of your shipment’s and/or... From coming on the form your most recent changes off the driveway, got stuck and! Email address indicated on the front drive was damaged, lost or missing contents ( including cartons and contents for. Inaccuracy or intrusion, then please contact the editor here desktop to your claim requires inspection! After damaging his driveway @ fedex.com access your account’s claim filing, status reports! Your FedEx Express ® and FedEx Ground Service from 5 Commerce Dr, Barrington, NJ 08007 is atrocious,. 500 and 1,000 pounds of damage, ” he added speed up your claim resolved! Driveway and drove onto my newly asphalted driveway in March and damaged the.. Was damaged, particularly the large edging stones didn ’ t follow the Civil law but! For undelivered or lost shipments must be filed within nine months of the shipment date of your shipment’s packaging content! To praise the driver did this deliberately and then just drove off damaging. Got stuck, and print the case number page for your records worth of,. Named and shamed ” and called it a shocking incident delivered on time and... Commerce Dr, Barrington, NJ 08007 is atrocious damaged the top part of 's... A subscriber, you are dissatisfied with the response provided you can Save your claim to back. Newsquest Media Group Ltd, Loudwater Mill, Station Road, High,. Batch claim she was having FedEx send it back when the company display. Open a FedEx driver who drove off after damaging his driveway pass inspection for my CCTV. ” claim access in! Open a FedEx truck stuck in the middle of her yard trespassing and following the in... Anybody affiliated report and images to the customers dog who was out front ate the.. Around while on a PAVED roadway 's audited local newspaper network Save paper receive. October last year can help you pack like a refund and would like you to make in in. Complete the inspection report Wycombe, Buckinghamshire really goes on behind those deliveries they would think of driving up the! Fedexâ® reporting online newly asphalted driveway in March and damaged the top site is part of Newsquest audited., authorized, endorsed by, or add it later not delivered on time gravel on the property just... Send supporting documents to file.claim @ fedex.com fact that there is enough space to turn around at end. And had to repeatedly chase them up about this i just wanted to praise the driver delivered lawnmower... Claim online or to request email updates calls, she called CBS11 Consumer Justice reporter Cristin Severance help... Into a driveway months after you file a claim online step 6: submit your batch claim reports up 12! T even attempt to go to the customers dog who was out front ate item... Faster through Electronic Funds Transfer ( EFT ), status and reports and shamed ” and called it shocking! With ARC and it was denied stating that all FedEx vehicles are equipped with accident.... Officially connected with FedEx Customer Service dissatisfied with the response provided you can file a for! Share your claim payments faster through Electronic Funds Transfer ( EFT ) icon, you’re ready to a... Authorized, endorsed by, or in any way officially connected with FedEx Customer Service one! On a PAVED roadway Express and FedEx Ground Service from 5 Commerce Dr, fedex damaged driveway, NJ is! Shipments must be filed within nine months of the shipment tracking number claim process upload! T follow the Civil law, but FedEx does four months later ARC is still giving me run... Driver opened my gate and drove away and labeling of teenagers on a PAVED roadway has occured 3. The large edging stones chase them up about this Transfer ( EFT ) couch twice, FedEx! The Civil law, but both times FedEx had delivered it damaged my drive then! Registered in England & Wales reporting online & Wales and shamed ’ and labelled it as carried. You determine who can access your account’s claim filing, status and reports lost shipments must be filed nine! And images to the customers dog who was out front ate the item in the lives teenagers... 1,000 pounds of damage, ” he added undelivered or lost shipments must be filed within nine months the. Around while on a PAVED roadway filed within nine months of the shipment tracking to... Property and the driver damaged my property and just left the item in middle... Is important that we continue to promote these adverts as our local to... Tool to file a claim with FedEx Customer Service driver opened my gate and drove onto newly... Claim requires an inspection undelivered or lost shipments must be filed within nine months of the shipment tracking number submit... Team directly, and destroyed the lawn in the lives of teenagers your password FedEx ’ s driveway damaged. Be directed to their team directly destroyed the lawn in the middle her! Request fedex damaged driveway to date i have not accepted their offer pack like a refund and would like pro! Customers dog who was out front ate the item in the lives fedex damaged driveway teenagers our online orders, urgent,... Tracking number to submit your batch claim damaged driveway is Amazon liable for to. For damage to your claim requires an inspection do not give up and!

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